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Refund & Cancellation Policy

Last updated: September 2026

Advance payments

The advance confirms your slot and covers discovery, planning and initial design work. If you cancel before any design or development work has started, the advance is refundable minus any third-party costs already paid (for example domains, themes or licences).

Cancellation after work starts

Once design or development has begun, payments made for completed milestones are non-refundable. Work completed up to the cancellation date is handed over on settlement of the amount due for that work.

Monthly services (SEO and care plans)

Monthly plans can be cancelled with notice before the next billing cycle. Fees for a month already started are not refunded.

Third-party costs

Domain registrations, hosting, paid plugins, API credits and similar third-party purchases follow the provider's own refund terms.

How to request

Email info@ultrawebx.com or call +91 78200 09712 with your project name. Approved refunds are processed to the original payment method within 7–10 working days.